COVID-19 UPDATE FOR CUSTOMERS

All auctions online only
Onsite viewing by appointment at all other sites

Due to advice from government and health authorities, all Manheim auctions are currently conducted online only, until further notice. For the most part our regular auction schedule will be remain, with physical auctions held as Simulcast only and BidNow auctions running as normal.

We are continuously assessing and responding to COVID-19, with a particular focus on our staff and customers and our clients, to ensure we are doing everything possible to mitigate the impact of COVID-19 on all of us.

MELBOURNE UPDATE

Manheim Melbourne will open on Monday 2 November. All auctions will continue online only.

Viewing
Auction and Manheim Online BidNow vehicles will not be available for viewing.
Onsite viewing will be available for BuyNow vehicles only and is by appointment only and subject to temperature checks and other Covid-19 precautions, please call 03 9922 6555.
For all auction enquiries please call the teams on:
Cars: bdc@manheim.com.au
Industrial assets: industrialremarketing@manheim.com.au

Collection
Assets purchased can be collected from site by transport providers only and are subject to temperature checks and strict social distancing procedures. To organise a transport quote please contact us on 1300 087 595 (option 1).
Click here for Melbourne Metro transport rates.

Payment
ALL payments must be made online via bank transfer or BPAY, payments cannot be made in person.

 

 

 

ALL OTHER STATES

Online bidding
To bid online you must be a Manheim Member. It’s free to register, if you’re not already a Member you can Click here to register. Once you’re registered you can go straight to Simulcast here or find the auction you’re interested in first at Manheim.com.au and follow the prompts.

Viewing
Onsite inspections are available by appointment at all sites (except Melbourne) and are subject to a temperature check. All assets are locked and vehicle owner manuals cannot be inspected at this time. Please contact your nearest site for more information or to book an appointment. Click here for contact details.

Collection
Vehicles and assets can be collected as normal. Waiting times might vary as we follow new procedures to keep you and our employees safe.

Temperature checks – condition of entry
Staff and visitors will have their temperature checked every time they enter a Manheim site. Checks are quick, easy and no-contact. Anyone with a temperature above 37.3 will not be allowed to enter.

Payment
Payment must be via bank transfer, EFTPOS or credit card. Cash payments will not be accepted.

General
We have hand sanitiser and hand washing facilities available and have increased the level and frequency of cleaning services at all premises.