COVID-19 UPDATE FOR CUSTOMERS

All auctions online only
Melbourne site closed to public
Video call inspections only for VIC and NSW – by appointment
Onsite viewing by appointment only for all other sites

Due to advice from government and health authorities, all Manheim auctions are currently conducted online only, until further notice. For the most part our regular auction schedule will be remain, with physical auctions held as Simulcast only and BidNow auctions running as normal.

We are continuously assessing and responding to COVID-19, with a particular focus on our staff and customers and our clients, to ensure we are doing everything possible to mitigate the impact of COVID-19 on all of us.

MELBOURNE UPDATE

Manheim Melbourne is closed to the public. Visitors are not permitted onsite. All auctions will continue online only.

Viewing
Onsite viewing is not possible, however staff are available for video call walkaround inspections. Please contact the team to organise a call;
Cars: bdc@manheim.com.au
Industrial assets: industrialremarketing@manheim.com.au

Collection
Assets purchased can be collected from site by transport providers only and are subject to temperature checks and strict social distancing procedures. To organise a transport quote please contact us on 1300 087 595 (option 1).
Click here for Melbourne Metro transport rates.

Payment
ALL payments must be made online via bank transfer or BPAY, payments cannot be made in person.

 

 

ALL OTHER STATES

Online bidding
To bid online you must be a Manheim Member. It’s free to register, if you’re not already a Member you can Click here to register. Once you’re registered you can go straight to Simulcast here or find the auction you’re interested in first at Manheim.com.au and follow the prompts.

Viewing
Onsite inspections are not available in Melbourne or Sydney but are welcomed by appointment only in other states, subject to a temperature check. Please contact your local Manheim location to organise an appointment. All assets are locked and no vehicle owner manuals can be inspected. Video call inspections are available for cars and industrial assets in BidNow auctions. Please contact the sites on the numbers below to organise a call.

PASSENGER & COMMERCIAL VEHICLES  
Adelaide 08 8200 9900
Brisbane 07 3868 9999
Darwin Michael 0478 307 145
Hobart Kristy 0487 002 425
Perth Emily 0488 555 384
Sydney Ben or Eric 0498 880 422 or 0409 500 221
INDUSTRIAL  
Melbourne, Sydney & Brisbane industrialremarketing@manheim.com.au

Collection
Vehicles and assets can be collected as normal. Waiting times might vary as we follow new procedures to keep you and our employees safe.

Temperature checks – condition of entry
Staff and visitors will have their temperature checked every time they enter a Manheim site. Checks are quick, easy and no-contact. Anyone with a temperature above 37.3 will not be allowed to enter.

Payment
Payment must be via bank transfer, EFTPOS or credit card. Cash payments will not be accepted.

General
We have hand sanitiser and hand washing facilities available and have increased the level and frequency of cleaning services at all premises.