transport and storage

Welcome to Manheim Transport Services

Did you know Manheim has a dedicated team of transport coordinators who are ready to organise transport of your vehicle anywhere in Australia and New Zealand, safely and on time? Manheim can help facilitate transport for a wide range of vehicles – including cars, motorbikes, boats, vans, trucks, caravans and also heavy industrial items. Manheim ensures its services are of the highest standards of safety and security, and with many carriers to choose from, our transport service ensures your vehicle can be delivered anywhere, on time, within Australia and New Zealand.

Delivery times and service updates

Due to extreme weather conditions currently affecting Southern QLD, Northern NSW and the Sydney metro area, including broadscale flooding and subsequent road closures, delays into and out of affected areas are unavoidable. There is also a flow on affect that may impact freight in other areas of the country as well. Manheim and its network of transport suppliers will do their best to navigate these difficult circumstances, however delays may be inevitable. Please be prepared to allow additional transit time when placing your order.

For more information, see the Frequently Asked Questions below:

  • Get a quote online or by calling our National Transport team on 1300 087 595 (option 1).
  • If you proceed, transport will be added to your vehicle invoice. If you have already paid your invoice, a new invoice will be raised for the transport.
  • Once the invoice for the car and transport have been paid and cleared by our cashiers, we will place a booking with one of our suppliers.
  • You will receive a booking confirmation email with a booking reference and estimated transit time or delivery date.
  • The carrier will contact you prior to delivery, to confirm your availability.
  • Your vehicle will be delivered by one of our trusted transport suppliers.
Please specify any special requirements, such as urgency, delivery times etc, in the Special Requirements field when you complete the quote request form or let us know when you speak with us and we will try to provide a quote that meets your needs. There may be times that we are unable to do so and we will advise accordingly.
To track the status of your vehicle, please contact the National Transport team on 1300 087 595 (option 1) or send email Buyertransport@manheim.com.au and one of our friendly staff will be able to help you.
Please note that vehicles will not be transported until funds for both vehicle and transport are paid and cleared by Manheim. Check your Booking Confirmation email for an estimated delivery date for your specific vehicle.

Delivery and transport services time frames are estimates only and are not guaranteed. Delivery may be delayed.

Manheim and its skilled automotive transport carriers will use commercially reasonable efforts to meet any agreed delivery times for transport services. However, delivery dates and time frames for carriage are not guaranteed and in requesting our transport services you acknowledge that delays, including but not limited to delays arising from weather events, breakdowns, road closures, carrier availability and other circumstances may affect the transport services and actual delivery times. Manheim does not accept liability for, and you will not be entitled to any refund, credit or compensation as the result of, any late delivery or missed delivery dates, irrespective of the reason for the delay.

The below can be used as a guide only for transit times.

For Local Deliveries: Allow 1-2 business days from the date the order is processed
For Intrastate Deliveries: Allow 3 - 8 business days from collection, dependant on distance and location
For Interstate deliveries: see below tables

Mobile/PCV Interstate Days (Business Days)
From:To: Adelaide Brisbane Canberra Cairns Darwin Hobart Melbourne Newcastle Perth Sydney Townsville
Adelaide 12 10 15 22 10 5 12 15 12 15
Brisbane 9 7 7 22 12 7 5 18 5 7
Canberra 7 7 15 22 12 5 5 18 5 15
Cairns 18 7 17 22 18 12 10 22 10 3
Darwin 22 22 22 22 22 22 22 22 22 22
Hobart 12 18 15 22 22 7 15 22 12 22
Melbourne 5 8 5 15 22 8 9 18 7 15
Newcastle 10 7 10 12 22 12 7 20 5 12
Perth 18 18 18 22 22 22 18 22 18 22
Sydney 7 7 5 15 22 12 7 3 18 15
Townsville 18 7 17 3 22 18 12 10 22 10

Salvage Interstate Days (Business Days)
From:To: Adelaide Brisbane Canberra Cairns Darwin Hobart Melbourne Newcastle Perth Sydney Townsville
Adelaide 8 11 11 24 TBA 5 8 21 8 11
Brisbane 11 6 5 21 TBA 8 6 21 6 5
Canberra 10 8 10 21 TBA 6 5 21 5 11
Cairns 12 6 10 21 TBA 11 11 21 11 3
Darwin 21 21 21 21 TBA 21 21 21 21 21
Hobart TBA TBA TBA TBA TBA TBA TBA TBA TBA TBA
Melbourne 5 6 6 10 21 TBA 7 21 7 11
Newcastle 11 6 6 11 21 TBA 6 21 4 11
Perth 21 21 21 21 21 TBA 21 21 21 21
Sydney 10 6 4 11 21 X 7 7 21 1 11
Townsville 14 5 8 2 21 X 11 11 21 11 1
It is important to note that any estimated delivery date provided is an estimate only. Manheim utilise a large network of reliable and professional transport suppliers to move our vehicles, and while we do our best to meet estimated transit times and delivery dates, there are times when delays are out of our control. If your vehicle has not arrived by the estimated delivery date on your booking confirmation form, please contact us on 1300 087 595 (option 1) or at Buyertransport@manheim.com.au and we will work with you to get your vehicle to you as soon as possible.
When receiving any vehicle/s being transported, the receiver must inspect and sign for the vehicle/s. If there is any damage on the vehicle, this damage is to be noted by the driver on delivery. Within 24 hours, you must lodge a formal damage claim with Manheim, in writing, to Buyertransport@manheim.com.au. You must provide us with all vehicle details and photos of the claimed damage. Our Transport Management Team will then investigate the claim and endeavour to have a response and, if necessary, a resolution to you within 10 business days. Further terms and conditions apply and are available at https://www.manheim.com.au/terms-and-conditions.

Transport Requirements

The safety of our team and customers is our highest priority at Manheim.
All customers and drivers responsible for the safe restraint and transportation of vehicles to and from Manheim can view the guidelines for different vehicle types below: