transport and storage

Welcome to Manheim Transport Services

Did you know Manheim has a dedicated team of transport coordinators who are ready to organise transport of your vehicle anywhere in Australia and New Zealand, safely and on time? Manheim can help facilitate transport for a wide range of vehicles – including cars, motorbikes, boats, vans, trucks, caravans and also heavy industrial items. Manheim ensures its services are of the highest standards of safety and security, and with many carriers to choose from, our transport service ensures your vehicle can be delivered anywhere, on time, within Australia and New Zealand.

For more information, see the Frequently Asked Questions below:

How do I arrange Transport through Manheim?

  • Get a quote online.
  • If you proceed, transport will be added to your vehicle invoice. If you have already paid your invoice, a new invoice will be raised for the transport.
  • Once the invoice for the car and transport have been paid and cleared by our cashiers, we will place a booking with one of our suppliers.
  • You will receive a booking confirmation email with a booking reference and estimated transit time or delivery date.
  • The carrier will contact you prior to delivery, to confirm your availability.
  • Your vehicle will be delivered by one of our trusted transport suppliers.

Please specify any special requirements, such as urgency, delivery times etc, in the Special Requirements field when you complete the quote request form or let us know when you speak with us and we will try to provide a quote that meets your needs. There may be times that we are unable to do so and we will advise accordingly.

To track the status of your vehicle, please contact the National Transport team on 1300 087 595 (option 1) or send email caa.buyertransport@coxautoinc.com and one of our friendly staff will be able to help you.

Please note that vehicles will not be transported until funds for both vehicle and transport are paid and cleared by Manheim. Check your Booking Confirmation email for an estimated delivery date for your specific vehicle.

Please note that we are experiencing longer than usual transit times. Any transit times provided are estimates only and are not guaranteed.

Manheim and its skilled automotive transport carriers will use commercially reasonable efforts to meet any agreed delivery times for transport services. However, delivery dates and time frames for carriage are not guaranteed and in requesting our transport services you acknowledge that delays, including but not limited to delays arising from weather events, breakdowns, road closures, carrier availability and other circumstances may affect the transport services and actual delivery times. Manheim does not accept liability for, and you will not be entitled to any refund, credit or compensation as the result of, any late delivery or missed delivery dates, irrespective of the reason for the delay.

The below can be used as a guide only for transit times.

For Local Deliveries: Allow 1-2 business days from the date the order is processed
For Intrastate Deliveries: Allow 3 - 8 business days from collection, dependant on distance and location
For Interstate deliveries: see below tables

ESTIMATED PCV/MOBILE TRANSIT DAYS (Business Days) - APR 2023
From:To: ADE BRIS CAIRNS CAN DAR HOB MELB NEWC PER SYD TVL
Adelaide 10 25 9 30 14 7 10 18 8 25
Brisbane 18 10 15 30 15 15 7 18 10 10
Cairns 25 10 17 40 23 20 17 40 17 7
Canberra 15 7 17 30 12 7 10 18 7 25
Darwin 30 30 40 30 30 30 30 40 30 40
Hobart 10 17 20 10 30 8 12 23 10 19
Melbourne 8 8 5 20 30 8 7 18 7 25
Newcastle 15 7 17 7 30 15 7 18 5 17
Perth 15 27 30 23 40 25 20 25 23 29
Sydney 15 5 15 7 30 12 7 5 18 20
Townsville 25 10 7 25 40 21 25 17 40 20

ESTIMATED SALVAGE TRANSIT DAYS (Business Days) - APR 2023
From:To: ADE BRIS CAIRNS CAN DAR HOB MELB NEWC PER SYD TVL
Adelaide 18 25 12 30 N/A 12 15 20 15 27
Brisbane 18 12 15 30 N/A 10 10 30 12 10
Cairns 25 10 20 30 N/A 20 20 40 20 7
Canberra 12 15 17 40 N/A 12 15 25 8 22
Darwin 30 30 30 30 N/A 40 30 40 30 40
Hobart N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Melbourne 10 14 25 12 40 N/A 10 22 12 30
Newcastle 12 10 20 12 30 N/A 6 27 7 17
Perth 15 27 30 25 40 N/A 22 27 23 30
Sydney 15 10 20 9 30 N/A 12 10 25 20
Townsville 25 10 7 25 30 N/A 20 17 40 20

It is important to note that any estimated delivery date provided is an estimate only. Manheim utilise a large network of reliable and professional transport suppliers to move our vehicles, and while we do our best to meet estimated transit times and delivery dates, there are times when delays are out of our control. If your vehicle has not arrived by the estimated delivery date on your booking confirmation form, please contact us on 1300 087 595 (option 1) or at caa.buyertransport@coxautoinc.com and we will work with you to get your vehicle to you as soon as possible.

When receiving any vehicle/s being transported, the receiver must inspect and sign for the vehicle/s. If there is any damage on the vehicle, this damage is to be noted by the driver on delivery. Within 24 hours, you must lodge a formal damage claim with Manheim, in writing, to caa.buyertransport@coxautoinc.com. You must provide us with all vehicle details and photos of the claimed damage. Our Transport Management Team will then investigate the claim and endeavour to have a response and, if necessary, a resolution to you within 10 business days. Further terms and conditions apply and are available at https://www.manheim.com.au/terms-and-conditions.

Send an email to buyertransport@coxautoinc.com or call 1300 087 595.

Transport Requirements

The safety of our team and customers is our highest priority at Manheim.
All customers and drivers responsible for the safe restraint and transportation of vehicles to and from Manheim can view the guidelines for different vehicle types below: